• Bank Name:Citizens Bank
  • Bank Class:National Bank
  • Member FDIC:#57957, #57282
  • Routing Number:N/A
  • locations:1156 Branches in 12 states
  • Web Address:
Headquarters:One Citizens Plaza, Providence, Rhode Island 02903


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Citizens Bank was founded in May 2005 and is based in Providence, Rhode Island. The bank operates as a subsidiary of Citizens Financial Group, Inc.. According to the FDIC and based on the institution's charter type, Citizens Bank is classified as a commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC). Citizens Bank is a FDIC-insured bank with certificate number of 57957. The Fed RSSD ID of Citizens Bank is 3303298.

Citizens Bank currently operates with 1156 branches located in 12 states. The bank has most branches in Pennsylvania, Massachusetts, New York, Ohio and Michigan. As of today, Citizens Bank is the 12th largest bank in US by branch count. Citizens Bank is the 2nd largest bank in Pennsylvania with 331 branches; 1st in Massachusetts with 244 branches, 10th in New York with 140 branches, 8th in Ohio with 110 branches and 9th in Michigan with 94 branches.

Bank routing number is a 9 digit code which is necessary to process Fedwire funds transfers, process direct deposits, bill payments, and other such automated transfers. We currently do not have a routing number for Citizens Bank in our database.

The full address of bank headquarters is One Citizens Plaza, Providence, RI 02903. You can visit the official website of the bank at for more information and online banking service if available. For a list of all Citizens Bank branches and detailed branch information like hours of operation, phone number and address; please refine your search by selecting a state from the map or list below.


Below is a list of some important events in banks history, including mergers and acquisitions.

May 13, 2005Institution established: Original name: Citizens Bank, N.a.

Sep 01, 2007Acquired Citizens Bank of Massachusetts (18562) in Boston, MA

Sep 01, 2007Acquired Citizens Bank of Rhode Island (16954) in Providence, RI

Sep 01, 2007Acquired Citizens Bank New Hampshire (6214) in Manchester, NH

Sep 01, 2007Acquired Citizens Bank (57281) in Wilmington, DE

View 7 More Events in Banks History …


Keevin Geller · 14 June 2017
★★★★ Branch review: Cobbs Corner Branch

This is a great branch, with many long term employees who know their stuff!... Read more

Ronald Pawkett · 26 May 2017
★★★★★ Branch review: Rotterdam Branch

A Great Bank--Very nice employees and a Super Nice Manager. This is a Great choice for your Banking--Ron P !... Read more

Leah Perrino · 7 February 2017
Branch review: Cranston Stop & Shop Branch

Horrible customer service.... Read more

View 2 More Comments …

Easily submit your review, comment or complaint about Citizens Bank using your Facebook profile.

3.3 / 5
  • Rating 3.25/

Bank rating displayed here is the average value for all Citizens Bank branches. A total of 24 customers had cast their vote for 1156 branches and in average, Citizens Bank got a score of 3.3 out of 5 stars. The bank has 5 reviews or customer complaints filed.

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1 Kendall Way, Malta, NY 12020

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