• Bank Name:Citizens Bank
  • locations:1160 Branches in 12 states
3.3 / 5
  • Rating 3.30/

Citizens Bank has an overall customer satisfaction rating of 3.3 out of 5 stars based on 27 votes and 7 reviews & complaints for 1160 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Citizens Bank using the form below.


Emma Pendleton Hall · 10 November 2017
★★★★★ Branch review: Trafalgar Square Branch

I run a small bookstore down the road from this branch and I do all my banking with them. They are always busy, but I have never waited long. All of the tellers are friendly, competant, patient, and kind. They get my change ready for me when I call ahead and make banking a fun experience.

Yuliya Grafton · 24 September 2017

I asked to change $10 for the roll of quarters. I was refused because I am not a bank customer. GREAT costumer service!!! Will I want to be a customer after such an experience? I think no

Keevin Geller · 14 June 2017
★★★★ Branch review: Cobbs Corner Branch

This is a great branch, with many long term employees who know their stuff!

Ronald Pawkett · 26 May 2017
★★★★★ Branch review: Rotterdam Branch

A Great Bank--Very nice employees and a Super Nice Manager. This is a Great choice for your Banking--Ron P !

Leah Perrino · 7 February 2017
Branch review: Cranston Stop & Shop Branch

Horrible customer service.

Fran Byrnes-O'Leary · 2 February 2017
Branch review: Mt. Pleasant Branch

Citizens bank is fee hungry. Time to find a new bank for my business. DNOT USE THIS COMPANY FOR YOUR BANKING. Go to a credit union much better service fee structure. Spent 10 minutes on HOLD

Eleanor Adams · 29 September 2016
Branch review: Copley Square Branch

Thank you for screwing up my refinance. You were supposed to send documents through interoffice mail - and you didn't. How incompetent and/or lazy can you possible be.

Easily submit your review, comment or complaint about Citizens Bank using your Facebook profile.

Whether you had an exceptional experience with Citizens Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of Citizens Bank.

14945 23 Mile Road, Shelby Township, MI 48315
910 Freeport Road, Pittsburgh, PA 15238
1415 Providence Hwy., Norwood, MA 02062
230 Rodi Road, Pittsburgh, PA 15235
2175 Warrensville Center Rd., University Heights, OH 44118
3875 Massillon Road, Uniontown, OH 44685
2067 Interchange Road, Erie, PA 16565
116 W. Township Line Road, Havertown, PA 19083
4930 Edgmont Avenue, Brookhaven, PA 19015

Related pages

laredo banksfirst citizens bank hendersonvillelead bank lees summitchase bank broussard lawalmart wilkinson blvd pharmacylincoln heights spokaneregions bank bridgeton mobank of america milford ct671 n glebe rd arlington vabbt glasgow kywwwsantanderbanksantander doverbanks in farmville vawells fargo drive thru hoursbanco popular 3rd ave bronx nybankcherokee online bankingwalmart near raleigh ncwells fargo tucson branchesbank of hawaii haleiwa hoursregions pell cityicbc bank locationsregions bank crossville tnbank of the west tanasbournepnc dupontbank of america mercer islandskagit bank locationswoodforest bank locations in marylandharris bank branch locationscrossfirst bank overland park kscentury bank cartersvillebankerstrust com des moinesedgartown national bank online301 bellevue parkway wilmingtonjewel osco in skokiefifth third bank charleston wvwww.kleberg bank.comgulf coast community bank pace flinternational bank raton nmkvsb online bankingusaa phone hours operationfsg bank knoxville tncommerce bank shrewsbury masantander branches in usafirst community bank of batesville arkansas online bankingcentier bank in portage indianadelanobank comelmira heights post office hoursalbertsons placentiadelta bank vidalia laamerican bank baxterclear mountain bank terra alta wvalliant bank madison mowells fargo hours sacramentostate employees credit union forest city ncm&t bank car loan phone numberfidelity homestead bank new orleanscitibank ridgefield ctexchange bank atchisontexas bank tyler txbeneficial routing number njbank of america onlinefarmers national bank canfield ohtcf bank near mewoodforest locations houston117 boston post road waterford cthsbc locationswalmart south lincoln nestop and shop wallington njbank of the west broomfieldfirst niagara bank locations buffalo nylakeland bank branchville njregions carbondale ilsuntrust tennessee routing numberwesbanco highlands hours108 lacey road whiting njriverview bank locationsocean first bank toms river nj